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We review # of outages, down times and reports of slow speeds in neighborhoods.
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Xfinity offers fast speeds, but their customer service can be hit or miss. The internet is reliable, but I’ve had issues with billing and occasional slowdowns during peak hours.
The fiber speed is incredible, especially for streaming and gaming. Installation was smooth, and the connection is stable. It's a bit more expensive, but worth it for the performance.
Mediacom offers good speeds for the price, but I've noticed a lot of downtime and service interruptions. Not great for remote work or online gaming.
Verizon Fios is great for high-speed internet, especially with their fiber optic connection. Never had issues with lag or buffering. The customer service could be improved, but the speed makes up for it.
Affordable and decent speeds, but they often throttle after a certain amount of usage. No data cap is a plus, though, and installation was quick.
Xfinity offers fast speeds, but their customer service can be hit or miss. The internet is reliable, but I’ve had issues with billing and occasional slowdowns during peak hours.
The fiber speed is incredible, especially for streaming and gaming. Installation was smooth, and the connection is stable. It's a bit more expensive, but worth it for the performance.
Mediacom offers good speeds for the price, but I've noticed a lot of downtime and service interruptions. Not great for remote work or online gaming.
Verizon Fios is great for high-speed internet, especially with their fiber optic connection. Never had issues with lag or buffering. The customer service could be improved, but the speed makes up for it.
Affordable and decent speeds, but they often throttle after a certain amount of usage. No data cap is a plus, though, and installation was quick.
Fast, consistent, and no data caps. It’s a bit hard to find in my area, but when it's available, it's the best option out there. Worth the investment.
Good speeds, but their customer service has been frustrating at times. The plan options are decent, but the prices seem to rise unexpectedly.
The service is generally reliable, but it's a little slower than what I hoped for. I’ve had occasional connection issues, but it’s been mostly stable. Prices are reasonable.
Affordable and super easy to set up. Speeds are solid for browsing and streaming, but I’ve had issues with consistency during peak times. Good value overall.
Frontier has been okay for basic internet use, but I’ve had to deal with slow speeds and outages during bad weather. Customer support is not great either.
Fast, consistent, and no data caps. It’s a bit hard to find in my area, but when it's available, it's the best option out there. Worth the investment.
Good speeds, but their customer service has been frustrating at times. The plan options are decent, but the prices seem to rise unexpectedly.
The service is generally reliable, but it's a little slower than what I hoped for. I’ve had occasional connection issues, but it’s been mostly stable. Prices are reasonable.
Affordable and super easy to set up. Speeds are solid for browsing and streaming, but I’ve had issues with consistency during peak times. Good value overall.
Frontier has been okay for basic internet use, but I’ve had to deal with slow speeds and outages during bad weather. Customer support is not great either.
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The speed you need depends on your online activities:
• Basic Browsing & Email: 10–25 Mbps
• Streaming in HD: 25–50 Mbps
• Streaming in 4K or gaming: 50–100 Mbps or more
• Multiple users or heavy usage (e.g., work from home): 100–200+ MbpsThe more devices and people in your household, the higher the speed you'll need to avoid slowdowns.
A data cap is a limit on how much data you can use in a given billing period (usually a month). If you exceed your data cap, you may face:
• Throttling: Your speeds are slowed down for the rest of the month.
• Overage fees: You may have to pay extra for additional data.
• Disconnection: In extreme cases, your internet service could be temporarily suspended until the next billing cycle.If you have high usage (e.g., streaming, gaming, or working from home), look for an internet plan without a data cap or one with a high cap.
• Cancellation: Most ISPs allow you to cancel at any time, but you may face early termination fees if you're still under contract. Be sure to check the terms before canceling.
• Switching providers: Switching is generally easy, but it's helpful to have your new service set up before canceling the old one to avoid service gaps. Compare plans, speeds, and terms to ensure a smooth transition.
• Download speed refers to how quickly data is transferred from the internet to your device (e.g., when streaming movies, browsing websites, or downloading files).
• Upload speed is how quickly data is sent from your device to the internet (e.g., for uploading photos, sending emails with attachments, or video conferencing).In general, download speed is more important for most users, but if you upload large files or frequently video call, upload speed becomes important.
• Modem: A device that connects to your ISP and translates the signal for use by your devices.
• Router: If you're using Wi-Fi, you'll also need a router to distribute the internet connection to multiple devices wirelessly.
• Gateway: A combination modem and router in one device.Most ISPs will either include this equipment or rent it to you for a monthly fee. You can often purchase your own modem and router to avoid rental fees, as long as they're compatible with your provider’s service.
• Self-installation: Many ISPs offer self-installation kits, where they send you the necessary equipment, and you can set it up yourself by following instructions. This typically involves connecting the modem to a wall outlet and linking it to your router.
• Professional installation: If you prefer, you can schedule a technician to install your service. They’ll handle everything, which may include setting up wiring or equipment.Installation fees can vary, but self-installation is often free, while professional installation may have a one-time charge.
